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Frequently Asked Questions

Here are answers that cover a range of common client inquiries related to our services, approach, and policies:

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What is the Diamond Valley Birth Collective?

We are a group of birth professionals providing non-judgmental pregnancy, birth, postpartum, and feeding support. Our care is equity-based and inclusive, offering personalized support for individuals and families.

What services do you offer?

We provide a range of services, including:

  • Birth doula support

  • Postpartum care

  • Lactation education & consulting (IBCLC-certified)

  • Childbirth education

  • Advocacy and resources for navigating healthcare systems

  • Placenta Encapsulation

  • Photography

What does a birth doula do?

A birth doula provides emotional, physical, and informational support throughout pregnancy, labor, and delivery. We work alongside your medical team to help you feel empowered and comfortable during your birthing experience.

Can a doula help if I’m planning a hospital birth, C-section, or home birth?

Yes! Our doulas support all types of birth plans, including hospital births, cesarean deliveries, home births, and birth center deliveries.

Do you offer postpartum doula services?

Yes, we offer postpartum care to help you navigate the early days of parenting, including infant care, emotional support, and assistance with breastfeeding or bottle-feeding.

What does an IBCLC do?

An IBCLC (International Board Certified Lactation Consultant) is a specialist with the highest certification in breastfeeding and chestfeeding support. We help with latching, milk supply, pumping, and resolving feeding challenges.

Do you provide support for LGBTQIA+ families?

Absolutely! Our care is inclusive of all families, and we honor & celebrate your unique journey.

How do you address cultural or religious needs?

We are a diverse team experienced in working with diverse cultural and spiritual practices. Please share your preferences, and we’ll match you with an aligned provider, if possible, in addition to adapting our support to align with your values. Meet our Team here.

When should I hire a doula?

We recommend hiring a doula as early in your pregnancy as possible, but we are happy to support you at any stage.

Can you help with creating a birth plan?

Yes, we guide you through creating a birth plan that reflects your preferences while understanding the flexibility sometimes needed during birth.

Do you provide childbirth education classes?

Yes, we offer comprehensive childbirth education to help you prepare for labor, birth, and postpartum recovery.

How do I schedule a consultation?

You can book a consultation by messaging us or by using our online scheduler on our website. We’ll match you with the best provider for your needs.

What are your fees, and do you offer payment plans?

Our fees vary based on the services provided. We prioritize insurance coverage and offer flexible payment plans. Please contact us for detailed information regarding the services you need & your insurance policy.

What is your cancellation or refund policy?

Our cancellation and refund policies depend on the services booked. We aim to work flexibly with families in case of unforeseen circumstances. Contact us to discuss your situation.

Can you support high-risk pregnancies or NICU families?

Yes, we have experience supporting high-risk pregnancies and families with NICU stays. Our goal is to provide compassionate care tailored to your situation.

Do you provide services in languages other than English?

Currently, our services are primarily in English & Spanish, but we can coordinate interpreters or support in other languages when needed.

Are your services accessible for clients with disabilities?

We are committed to accessibility and can adapt our support to meet your individual needs. Let us know how we can accommodate you.

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